Terms of Service – Bobby Built Developments Inc.

Last Updated: April 7, 2026

Welcome to the Terms of Service for Bobby Built Developments Inc., a professional roofing and renovation contractor serving the Greater Moncton Area. By accepting a quote, signing an estimate, or submitting a deposit, the Client agrees to all terms outlined in this Agreement.

1. Definitions:

To ensure clarity and consistency, the following terms apply:

  • **Client**: The person, homeowner, or authorized representative engaging the Contractor.
  • **Contractor**: Bobby Built Developments Inc.
  • **Project**: The roofing, renovation, or construction work described in the approved estimate or quote.
  • **Site / Worksite**: The physical location where the Project is performed.
  • **Work / Services**: All labour, construction tasks, and related services performed by the Contractor.
  • **Materials**: All products required for the Project.
  • **Completion**: When the primary scope of work outlined in the estimate is finished.
  • **Permit(s)**: Any municipal or provincial approvals required for the Project.
  • **Force Majeure**: Events beyond the reasonable control of either party (defined in Section 4).

2. Scope of Work

The Contractor will provide all labour, tools, equipment, and materials necessary to complete the Project unless otherwise stated. The Contractor:

  • Maintains full control over staffing levels and work methods
  • Follows industry-standard construction practices
  • Bills all mandatory change orders separately
  • Charges additional fees for permits unless explicitly included in the quote

Renovation Work Billing:

All renovation work is billed based on actual hours worked and materials used. You will never be charged for more than the time or materials required for your project.

For example, if we estimate the job will take 100 hours, but it only takes 75, you will only be billed for 75 hours. Similarly, if we estimate $1,000 for materials but only use $800, this will be reflected in your final invoice.

For larger projects, progress invoices will be issued as the work unfolds to ensure clear communication and a strong customer relationship. If you have any questions or concerns about the work being done, please feel free to reach out to our office staff.

3. Permits and Compliance

Unless otherwise specified in writing:

  • The Client is responsible for securing all required permits, including zoning, building, and inspection permits.
  • If the Contractor obtains permits at the Client’s request, all costs, delays, or penalties are the Client’s responsibility.

4. Scheduling, Delays, and Force Majeure

A. Scheduling & Expected Delays

Project timelines may change due to:

  • Extreme or unsafe weather
  • Supply-chain disruptions
  • Site conditions
  • Inspection or permit delays

The Contractor will communicate delays as early as reasonably possible.

B. Force Majeure

Events beyond human control may delay or increase costs, including:

  • Natural disasters
  • Flooding or fire
  • Pandemics
  • Strikes or labour shortages
  • Government shutdowns
  • Utility or infrastructure failures

The Contractor is not liable for delays or costs arising from Force Majeure events. Additional time and fees may apply.

5. Change Orders

Any change to the scope of work must:

  • Be documented in writing
  • Include revised pricing
  • Include timeline adjustments
  • Be approved by the Client before work proceeds

No verbal changes will be accepted.

Cost Escalation Provision:

Pricing is based on current market conditions at the time of quotation. The contractor shall not be responsible for increases in material cost, Fuel charges, Tariffs, Supplier price increases, Transportation cost, Or any other unforeseen cost at the time of quotation. Should such increases occur, The contractor reserves the right to issue a change order and additional invoicing for the additional cost required to complete the work.

6. Termination and Cancellation

A. Contractor Termination

The Contractor may terminate the Agreement if the Client:

  • Fails to make payments
  • Creates or refuses to correct an unsafe site
  • Interferes with work or staff
  • Breaches any material term of this Agreement

The Client must pay for all completed work, materials, restocking fees, and demobilization costs.

B. Client Cancellation

If the Client cancels:

  • The 50% deposit is non-refundable
  • Materials already purchased will be billed to the Client
  • Restocking and administration fees apply
  • No refunds are issued once work has begun

7. Insurance Coverage

  • The Contractor carries $2,000,000 general liability insurance.
  • This does not cover materials stored onsite after delivery.
  • Clients are strongly advised to maintain insurance for theft or damage to materials during the Project.

Proof of the Contractor’s insurance can be provided upon request.

8. Limitation of Liability

A. General Limitations

The Contractor is not responsible for:

  • Damage caused by Client misuse, neglect, or interference
  • Theft or damage of materials after onsite delivery
  • Damage caused by third parties
  • Pre-existing structural issues

Maximum liability is limited to the total amount paid for services.

B. Exclusion of Consequential Damages

The Contractor is not liable for:

  • Loss of use or enjoyment of property
  • Loss of income or profits
  • Emotional distress
  • Indirect or incidental damages

9. Worksite Safety and Access

A. Contractor Responsibilities:

  • Maintain general site organization
  • Follow all WorkSafe NB health and safety standards

B. Client Responsibilities:

  • Provide safe access to the Site
  • Keep children and pets away
  • Inform the Contractor of known hazards

Work may be paused without penalty if the Site becomes unsafe.

10. Cleaning and Worksite Maintenance

A. Contractor Cleaning Responsibilities

  • Maintain daily organization and safe work areas
  • Standard cleanup of the immediate work area is included
  • Dust accumulation during construction is normal and not included
  • Exterior cleaning is limited to basic sweeping and magnetic sweeping unless invoiced as an extra service

B. Client Responsibilities

  • Maintain secure storage of all delivered materials
  • Materials stored improperly or unsafely will not be cleaned or handled by the Contractor
  • Replacement of damaged materials due to improper storage will be billed to the Client
  • Dust and debris from daily work is the Client’s responsibility unless additional cleaning services are purchased
  • Provide coverings or a safe footwear-change area (cardboard, mats, etc.) during harsh conditions

C. Additional Cleaning Services

  • Post-construction deep cleaning is available at additional cost
  • Any exterior cleaning beyond basic sweeping is billed separately

11. Payment Terms

  • The remaining balance is due immediately upon Completion
  • Overdue accounts incur 2.9% interest every 30 days
  • Financing is available through Financeit (must be approved prior to start)
  • Weekly progress invoices are due upon receipt

Lien Procedure:

  • A Form 9 (Construction Remedies Act) will be issued within 45 days of material purchase or work commencement
  • Written notice will be issued prior to filing a lien
  • Client has 5 business days to remedy the outstanding balance
  • A lien will be filed if unresolved

12. Deposit Policy

  • A 50% deposit is required to secure scheduling and materials
  • Deposit payment constitutes full acceptance of these Terms

13. Refund Policy

Refund requests must be submitted in writing within 30 days of project start.

Approved refunds are subject to:

  • 25% restocking fee
  • 5% administration fee

14. Warranties

A. Workmanship Warranty

  • Roofing workmanship: 2 years
  • Renovation workmanship: 1 year

B. Exclusions

Warranty does not cover:

  • Weather-related damage
  • Wear and tear
  • Client misuse
  • Damage caused by third-party contractors

Touch-ups must be requested within 3 days of Completion.

15. Subcontracting

When specialized trades are required — including but not limited to licensed engineers, architects, electricians, plumbers, excavation professionals, concrete tradesman, HVAC technicians, drywall finishers, painters, and other subcontracted professionals — these services are not billed hourly through our company.

Subcontracted trade work is performed under fixed-price contractual agreements. These trades provide project-specific pricing based strictly on the defined scope of work, and their costs are billed as quoted. Fixed pricing applies only to the work expressly outlined in the subcontractor’s written quotation. Any work not specifically detailed within that quoted scope will be considered additional and subject to revised pricing or a formal change order.

16. Privacy and Data Protection

Client information is used only for:

  • Communication
  • Billing
  • Warranty records
  • Legal compliance

Client agrees to the Contractor’s Privacy Policy.

17. Conflict Between Estimate and TOS

  • The Estimate/Quote governs pricing and scope
  • These Terms govern legal rights, obligations, and procedures

18. Dispute Resolution

All disputes must be resolved through binding arbitration in New Brunswick.

Clients may not bypass arbitration by:

  • Filing chargebacks
  • Submitting external complaints
  • Initiating court actions before arbitration

Bypassing arbitration may result in:

  • Work suspension
  • Immediate invoicing of all completed work
  • Filing of a property lien
  • Recovery of arbitration and legal costs
  • Claims for damages, including breach of contract

Both parties must participate in good faith under the Arbitration Act of New Brunswick.

19. Updates to Terms

These Terms may be updated at any time. The version active on the date the deposit is paid will apply.

Acceptance

By signing an estimate, approving a quote, or paying a deposit, the Client acknowledges and agrees to these Terms of Service. Thank you for choosing Bobby Built! We’re excited to have the opportunity to work with you.

📞 Phone: 506-543-7663

📧 Email: info@bobbybuilthomes.com